The Green House Dispensary

At The Green House, we’re committed to delivering your premium cannabis products quickly, securely, and discreetly. Please read our shipping policy carefully to understand how we process, handle, and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
  • Orders placed after 2 PM CST will begin processing the next business day.
  • Once your order is confirmed, you’ll receive a confirmation email with your order details.
  • When your order ships, we’ll send a tracking number so you can follow your delivery in real time.

Shipping Options & Delivery Times

We currently ship to all eligible U.S. states where hemp-derived THCA products are permitted by law.
Delivery times may vary depending on your location and shipping method:

Shipping MethodEstimated Delivery TimeCostStandard Shipping3–5 business daysCalculated at checkoutExpress Shipping1–2 business daysCalculated at checkoutFree ShippingOn orders over $100$0.00

Note: Delivery times are estimates and may vary due to carrier delays or weather conditions.

Discreet Packaging

Your privacy matters. All orders are shipped in plain, unmarked packaging to ensure confidentiality and security.

Shipping Restrictions

  • We do not ship to states or regions where THCA or hemp-derived products are prohibited.
  • It is the customer’s responsibility to know local laws before placing an order.
  • The Green House is not liable for orders confiscated due to local restrictions.

Order Tracking

Once shipped, you’ll receive a tracking number via email.
If you don’t see your tracking update within 48 hours, please reach out to our support team.

Lost or Damaged Packages

  • If your package arrives damaged, contact us within 48 hours of delivery with photos and order details.
  • For lost packages, please check your tracking information first. If still unresolved, email us at support@thegreenhousehtx.com for assistance.

Contact Us

For any shipping-related questions or concerns, our support team is here to help.
📧 Email: support@thegreenhousehtx.com
📍 Location: Houston, TX